BAM 411 HUMAN RESOURCE UNIT 3 EXAMINATION ANSWERS
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BAM 411 Human Resource
Unit 3 Examination Answers
- The process of evaluating an
employee’s current and/or past performance relative to his or her
performance standards is called ________.
- employee selection
- recruitment
- performance appraisal
- organizational development
- The “S” in the acronym for
SMART goals stands for ________.
- straightforward
- specific
- strategic
- support
- Who is the primary person
responsible for doing the actual appraising of an employee’sperformance?
- the EEO contact person
- the company appraiser
- the employee’s direct supervisor
- None of the above.
- Because in most organizations
there is a hierarchy of goals, employee performance standardsshould
________.
- make sense in terms of the broader organizational goals
- be standard
- be decided by the top executive
- All of the above.
- Besides the supervisor, which
of the following is available to managers as an alternative sourceof
performance appraisal information?
- the employee
- rating committees
- peers
- All of the above.
- Suppose you have five employees
to rate. You make a chart of all possible pairs of employees for each
trait being evaluate Then, you indicate the better employee of the pair
for each pair. Finally, you add up the number of positives for each
employee. In this case, you have used the________ method of performance
appraisal.
- forced distribution
- alternation ranking
- paired comparison
- graphic ranking scale
- To protect against bias claims
when using the forced distribution method, employers should
________.
- train raters to be objective
- appoint a review committee to review any employee’s low
ranking
- consider using multiple raters in conjunction with the
method
- All of the above.
- All of the following are
advantages of using the critical incident method for appraisingperformance
except that:
- incidents can be tied to performance goals.
- it does not include a numerical rating.
- it provides examples of good performance.
- it provides examples of poor performance.
- What is the fourth step in the
Management by Objectives Method?
- set the organization’s goals
- set departmental goals
- discuss departmental goals
- define expected results
- One personality study focused
on how individual traits influenced the evaluations that studentsgave
their peers. Raters who scored higher on ________ tended to give their
peers lowerratings.
- openness
- agreeableness
- conscientiousness
- extroversion
- One way of reducing the
problems of leniency or strictness in performance appraisals is
to________.
- consider the purpose of the appraisal
- be aware of the problem
- train supervisors to avoid it
- rank employees
- When an employee’s personal
characteristics, such as gender, influence a supervisor’sevaluation of his
or her performance, the problem of ________ has occurred.
- stereotyping
- halo affect
- central tendency
- bias
- When subordinates provide
feedback for supervisors, the comments should be anonymousbecause
identifiable responses tend to result in more ________.
- critical ratings
- inflated ratings
- negative attitudes from managers receiving the feedback
- All of the above.
- The process through which
someone becomes aware of personal skills, interests, knowledge,
motivations; acquires information about opportunities; identifies career
goals; and establishesaction plans to attain those goals is called
________.
- career management
- career development
- career planning
- organizational development
- Responsibility for career
development should always be left to the ________.
- employee
- manager
- career success team
- supervisor
- What is another term for
360-degree feedback?
- multi-source feedback
- upward feedback
- wheel feedback
- feedback loop
- Direct financial payments
include all of the following except:
- insurance
- salaries
- incentives
- wages
- Which of the following is
addressed by the Fair Labor Standards Act?
- child labor
- minimum wage
- maximum hours
- All of the above.
- According to the Fair Labor
Standards Act, if a worker covered by the act works more than 40hours, he
or she will receive overtime pay at a rate of ________ of normal pay for
any hoursworked over 40 in a workweek.
- 150%
- 50%
- 125%
- 100%
- Which of the following
occupations is exempt from overtime and minimum pay provisionsstated in
the Fair Labor Standards Act?
- hourly cashiers
- data entry
- department heads
- none of the above
- Under which condition is it
acceptable for employees of the opposite sex to receive differentpay for
doing roughly equivalent work?
- it is never acceptable
- when the difference exists because of a merit system
- when the difference exists despite similar
responsibility
- when the difference exists despite equal skills
- The ________ prohibits
discriminating against employees who are 40 years of age and older inall
aspects of employment, including compensation.
- Civil Rights Act
- Fair Labor Standards Act
- Equal Pay Act
- Age Discrimination in Employment Act
- The ________ allows a firm to
borrow against employee stock held in trust.
- Employer Retirement Income Security Act
- Fair Labor Standards Act
- National Labor Relations Act
- Civil Rights Act
- A ________ is comprised of jobs
of approximately equal difficulty or importance as establishedby job
evaluation.
- class
- pay grade
- benchmark
- pay group
- Which health benefit listed
below is offered by almost all employers?
- wellness program
- chiropractic insurance
- medical care insurance
- mental health insurance
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